Do you want more website sales?
When considering accessibility, most people would consider wheelchair ramps and accessible toilets and tactile and audible elevator signals for those with vision impairment. But have you considered th...
Toughening Gift Card Consumer Laws
Last year, NSW legislation came into effect requiring gift cards to have a minimum expiry period of 3 years. In a similar vein, Federal legislation passed on 25 October 2018, amending the Compet...
Do you sell gift cards? New Australia-wide laws may soon apply
The Australian Government recently released an exposure draft of the Competition and Consumer Amendment (Gift Cards) Bill 2018 (the Bill) for public consultation. If the Bill is passed, retailers and...
Top 3 tips for running a sales promotion (legally)
Retailers and businesses need to be quick when it comes to planning and executing sales promotions in a fast paced consumer goods market. However, it is important to take the time to consider wh...
Mandatory data breach notification laws apply in 2018
I have had a number of queries recently about data breaches and mandatory reporting. Currently, there is no law requiring that a company notify compromised parties if there has been a data breach inv...
3 Reasons to have a Privacy Policy
Privacy policies are mandatory for businesses with a turnover of over $3 million or those that collect ‘sensitive Information’ from people. However, there are a range of other reasons why all bu...
Online retailers offering “buy now, pay later” alternative
A growing number of online fashion and retail stores in Australia are offering a new lay-by alternative called Afterpay and other similar payment plans. The payment provider allows customers to...
Online retailers must also comply with mandatory standards
Online retailers have the benefit of being able to provide a range of goods without need for a physical shop front. It is is easy to assume that the Australian Consumer Law may be unenforceable...
QuickTip: Increase your Cyber Resilience
#32 Have you ever heard of ‘cyber resilience’? Technology threats are greater than ever - make sure you have a plan in place for both prevention & post-attack measures. Its also e...
Cyber Resilience: Manage your risk
Online security has been a big topic this year, but many businesses are unsure what their first step should be to protect their online assets. As a result of a lack of know-how, many businesses...
Selling on eBay: Setting up Shop (Part 1)
For some retailers, eBay can provide a successful channel to distribute their merchandise. For some retailers it’s their sole ‘shop front’ and for others it acts as an additional channel t...