Always qualify your ‘no refunds’ statements

Always qualify your ‘no refunds’ statements

As a retail-specialised lawyer, I’ve worked on more Returns Policies than I can count, and it always surprises me that retailers continue to get caught telling customers “no refunds” without regard to...
Are your advertised prices misleading and deceptive

Are your advertised prices misleading and deceptive?

Do you sell tickets or allow for bookings online?  One of the most frustrating things for an online customer is having to go through the entire checkout process, only to be hit with a surprise fe...