Make sure your self-sourced products are safe

Make sure your self-sourced products are safe

The Australian Competition and Consumer Commission (ACCC) fined supermarket giant Woolworths more than $3 million for their delay in notifying the consumer watchdog about a number of faulty products....
Be aware of the consumer law: guarantees

Be aware of the consumer law: guarantees

Being unaware of consumer law, trying to get around your obligations to consumers or not properly training your sales staff about consumer law can easily come back to bite you if you are not careful....
QuickTip: Offering extended warranties

QuickTip: Offering extended warranties?

Happy holidays!  We hope you enjoy these seasonal quick tips over the next few weeks. #11 Before you offer extended warranties on your seasonal stock, ensure that your marketing is not misleadin...
Unfair terms hampering your holiday trading season

Unfair terms hampering your holiday trading season

I love the holiday season! Christmas trees and lights, carols in the stores, the smell of gingerbread.  I also love the business of getting ready, preparing holiday meals and spending time with f...
Data Breach Notification: Mandatory or Voluntary

Data Breach Notification: Mandatory or Voluntary?

In our recent presentation E-Commerce Expectations, we discussed the importance of data breach notification, which is the practice of notifying customers or clients if data regarding their personal an...
Are you really purchasing “Free Range” eggs

Are you really purchasing “Free Range” eggs?

The ACCC has been investigating potentially misleading “free range” claims by egg producers. The Federal Court has ordered a hefty penalty of $250,000 against Darling Downs Fresh Eggs for engaging in...
Online shopping to become more expensive

Online shopping to become more expensive

Currently, the Goods and Services Tax (GST), imposed at a rate of ten per cent, applies only to the importation of goods into Australia with a value in excess of AU$1,000. That is, all goods of ‘low v...
Coles to acquire Superbarn Supermarkets

Coles to acquire Superbarn Supermarkets

Will Coles’ new venture will reduce competition The ACCC has reported that it will be undertaking a public review of Coles’ proposed acquisition of the Supabarn supermarkets. The ACCC considers that...
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