$25 million fine imposed for criminal cartel conduct

$25 million fine imposed for criminal cartel conduct

The purpose of competition law is to regulate the market to ensure businesses in competition with one another remain competitive to protect consumer interests. Making or giving effect to cartel provi...
Was/Now Advertising: Is your promotional sale legal?

Was/Now Advertising: Is your promotional sale legal?

It is common practice for retailers to advertise with “was/now” pricing on their products – for example, a suit that “was $300” and is “now $250” suggests a saving of $50.  This method of compara...
No Refunds?  Not OK

No Refunds?  Not OK.

My clients often ask me to review their returns policies.  Its important to remember that in setting your returns policies, you cannot contract out of your obligations under the law. NSW Fair Tr...
ACCC Introduces Excessive Surcharge Ban

ACCC Introduces Excessive Surcharge Ban

We previously wrote about the new excessive surcharge ban, but let’s talk a little more in-depth about how the ban will affect you and your business. If your business charges a surcharge for credit,...
Changes to food labelling requirements

Changes to food labelling requirements

You may have noticed the new food labelling ads recently as the ACCC now has power to enforce new food labelling laws regarding the country of origin of food products. The new system, which came into...
Promotion on social media with influencers

Promotion on social media with influencers

In recent times, it has become commonplace for businesses to use social media to promote and market their products to a wider audience.  I’ve written numerous articles on how misleading and decep...
Make sure your self-sourced products are safe

Make sure your self-sourced products are safe

The Australian Competition and Consumer Commission (ACCC) fined supermarket giant Woolworths more than $3 million for their delay in notifying the consumer watchdog about a number of faulty products....
QuickTip: Offering extended warranties

QuickTip: Offering extended warranties?

Happy holidays!  We hope you enjoy these seasonal quick tips over the next few weeks. #11 Before you offer extended warranties on your seasonal stock, ensure that your marketing is not misleadin...
Data Breach Notification: Mandatory or Voluntary

Data Breach Notification: Mandatory or Voluntary?

In our recent presentation E-Commerce Expectations, we discussed the importance of data breach notification, which is the practice of notifying customers or clients if data regarding their personal an...
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