Top 3 tips for running a sales promotion (legally)

Top 3 tips for running a sales promotion (legally)

Retailers and businesses need to be quick when it comes to planning and executing sales promotions in a fast paced consumer goods market.  However, it is important to take the time to consider wh...
Are your marketing slogans misleading?

Are your marketing slogans misleading?

Many consumers are enticed by quick-fix weight loss programs – especially when they are advertised at affordable prices such as Jenny Craig’s “Lose 10kg for $10” advertisements. However, the ACCC has...
$25 million fine imposed for criminal cartel conduct

$25 million fine imposed for criminal cartel conduct

The purpose of competition law is to regulate the market to ensure businesses in competition with one another remain competitive to protect consumer interests. Making or giving effect to cartel provi...
Always qualify your ‘no refunds’ statements

Always qualify your ‘no refunds’ statements

As a retail-specialised lawyer, I’ve worked on more Returns Policies than I can count, and it always surprises me that retailers continue to get caught telling customers “no refunds” without regard to...
Was/Now Advertising: Is your promotional sale legal?

Was/Now Advertising: Is your promotional sale legal?

It is common practice for retailers to advertise with “was/now” pricing on their products – for example, a suit that “was $300” and is “now $250” suggests a saving of $50.  This method of compara...
Are your advertised prices misleading and deceptive

Are your advertised prices misleading and deceptive?

Do you sell tickets or allow for bookings online?  One of the most frustrating things for an online customer is having to go through the entire checkout process, only to be hit with a surprise fe...
ACCC Introduces Excessive Surcharge Ban

ACCC Introduces Excessive Surcharge Ban

We previously wrote about the new excessive surcharge ban, but let’s talk a little more in-depth about how the ban will affect you and your business. If your business charges a surcharge for credit,...
Changes to food labelling requirements

Changes to food labelling requirements

You may have noticed the new food labelling ads recently as the ACCC now has power to enforce new food labelling laws regarding the country of origin of food products. The new system, which came into...
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