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Expert legal advice from for your online business SAAS agreements and IT contracts.

Looking for an expert to review or draft your IT contracts and SAAS Agreements for your online retail business?

Contact Gladwin Legal today to speak to our specialist SAAS lawyers and IT contract lawyers!

Specialist SAAS Agreement and IT Contract Lawyer

We live in a digital era, which means most businesses rely on software and the internet in some shape or form. As a specialist in online retail law, we understand precisely how important it is to our clients to comply with their legal obligations while having software solutions that improve efficiency.

We have dealt with IT contracts and SAAS agreements that govern the back-end of e-commerce websites such as Shopify and Amazon AWS. So, no matter what platform you use to sell your goods and services, we have an IT contract lawyer experienced in online business that can assist.

IT & SAAS Agreements

SAAS and IT Agreements for the Retail Industry
As SAAS agreements IT contracts are often highly technical agreements, they can cause a great amount of confusion and issues after implementation or go-live. As such, obtaining a well-drafted, protective SAAS licence agreement or IT contract from the get-go is essential for saving your business from future headaches.

Our SAAS lawyers and IT contract lawyers have reviewed and drafted countless software as a service agreements, particularly in relation to the development, hosting, maintenance or set up of online stores, whether it be through customisation of a well-known online shopping platform or more bespoke solutions.

Expert Online Business and IT Contract Lawyer

As a leading online retail law firm, Gladwin Legal have acted for both retailers and IT providers and have a strong understanding of retail website terms and conditions for e-commerce stores.

Our SAAS lawyers and IT contract lawyers assist you with:

  • Website terms and conditions
  • Online shopping terms and conditions
  • Privacy Policies
  • Online seller terms and conditions
  • E-commerce platform and hosting agreements
  • Software as a Service (SAAS) and software licence agreements
  • Master IT Services Agreements, Statements of Work and retainer arrangements
  • IT Support Services Agreement

We can also assist with your e-commerce business with trade marks & branding and privacy & data to protect your business while selling online.

Selling on Amazon? Be sure to enlist the help of our expert Amazon and online seller lawyers.

Quick, Compliant and Cost-Effective IT Contracts and SAAS Agreements

Our IT Contracts and SAAS Agreements are affordable and effective and take the headache out of compliance for retailers who sell online.

Gladwin Legal is known for offering practical, cost-effective, commercially savvy advice for SAAS terms & conditions. We’re easy to deal with and you can rely on us to get the job done.

For a free consultation and peace of mind about IT contract law or SAAS Agreements, get in touch with an IT Contract Lawyer from Gladwin Legal today on 1300 033 934. We’re here to help.

Frequently Asked Questions

We understand that transparency and clarity in costs and legal fees is important to every business. For this reason, we offer fixed fees where possible, including for reviewing or drafting your retail agreements, such as your sales and POS terms and conditions or returns policies.

As regulatory compliance is a broad practice area, the cost of our services can vary depending on the scope of your matter. For advisory matters, we suggest getting in touch with us and we can provide an estimate of costs.

We can assist in the very early stages of establishing your business to draft compliant legal documents from the get-go, or you can engage us any time to review your existing practices.

We generally recommend annual reviews as the Australian Consumer Law is often changing.

The short answer is, most likely yes. If your store staff have made a representation to a customer that a product can do something or is suitable for their particular needs, then it is likely the case that you will be liable if the product does not meet those needs, under the Australian Consumer Law. There have been a number of cases where retailers have been hit with ACCC penalties for this kind of conduct so it is important to train your staff in compliance.

We offer compliance training and can draft easy-to-understand staff guidelines. If you are interested, contact us for a fixed fee quote.