Recovering Debts for Aussie Retailers
Australia's Trusted Debt Collection Lawyers
As a leading debt collection lawyer in Melbourne, Sydney, and Brisbane, we act as your dedicated legal partner, navigating disputes and maximising your chances of debt recovery, giving you the confidence and support that traditional debt collectors cannot match.
Unlike most debt collectors, we offer end-to-end debt collection strategies and expert legal advice throughout the process with no-win, no-fee arrangements to minimise your financial risk and avoid upfront fees regardless of the outcome.
We initiate legal proceedings if they don’t pay after the initial letter. This also means the initial letter is more likely to be successful, as we can threaten statutory demands in our letter and then proceed immediately.
The Retail Industry's Debt Recovery Lawyer Of Choice
Why Choose Us For Debt Recovery?
Cost-Effective Solutions & Flexible Fee Structures
We offer smart, affordable legal solutions tailored to your budget—plus flexible fee options, including fixed fees and payment plans, to give you clarity and control throughout the legal process. No more legal fee shock!
Award-Winning Legal Advice on Call
We set the standard in retail legal advice—earning industry awards and the trust of retailers nationwide—with clear, timely, and efficient service. You can be confident you’ll get the right legal support when and where you need it.
Specialist Debt Collection Lawyers
Our experienced debt collection lawyers are specialists in the retail sector, serving a range of commercial industries and offering in-depth expertise and practical guidance every step of the way.
Specialist Debt Collection Legal Advice and Support
No Win, No Fee Legal Services for Debt Collection
Our legal expertise allows us to go beyond standard collection methods by issuing proceedings in Court when necessary—an option not available to debt collectors. This legal leverage can compel debtors to pay and strengthen your claim.
Our retail debt recovery services aim to:
Send a strong message to debtors, increasing the likelihood of fast payment
Improve cash flow and financial stability by professionally managing recoveries
Reduce legal risk by ensuring the process complies with relevant laws
Provide strategic advice on whether pursuing a debt is commercially worthwhile
Protect your business from disputes, counterclaims, or procedural errors
Handle escalation and enforcement efficiently, saving internal time and resources
Recover Debts Without the Stress
Simple, Reliable and Affordable Debt Recovery Services
Gladwin Legal’s debt collection services include:
- Letters of demand
- Statutory demand for payment
- Commencing legal proceedings
- Winding up orders against non-paying companies
- Mediation and negotiation
- Obtaining court judgements
- Enforcement of judgement
- Reviews -
What Our Clients Say About Us
Rosalyn and Megan helped me get my online business ready to launch 3 years ago and I'm so very grateful that I reached out to them.Three years on we're still going strong and just had both legal documents updated by Rosalyn & Megan. Both times the whole process was super transparent, effortless (on my end), and very professional.
It is refreshing to find great service and communication in the corporate world.Gladwin Legal are just that but more specifically Roslyn Gladwin, the actual person behind the name brings these qualities to the table coupled with a deep knowledge of retail law and matched expertise
I had the opportunity to experience the expertise of Gladwin legal; they assisted our business with contract agreements and provided us with valuable advice.The process was professional and always responsive to our needs. Thank you, Rosalyn and all the team at Gladwin Legal.
Gladwin Legal is a firm that understands retail. Their advice is prompt and pragmatic, and they take a proactive approach to contract negotiations. It allows us to focus on what we do best, designing, brand building and retailing, while they look after the legal issues.
Gladwin Legal is an exceptional law firm which has worked closely with our business in a range of legal matters including corporate restructure, IT agreements, privacy policy and trade mark applications. They understand the technicality of agreements and can draft, explain and negotiate these in plain English. We look forward to the continuing assistance from the team at Gladwin Legal in developing and growing our business.
- Meet Our Debt Recovery Lawyers -
Your Experts in Debt Recovery
Rosalyn Gladwin
Principal
Josh Gladwin
Practice Leader | Disputes and Litigation
Alessandra Dela Cruz
Lawyer
More Than Just Debt Collection
Other Legal Services
THE RETAILERS CHOICE
Best Legal Firm – NORA
Excellence Awards
2018 & 2019
Rosalyn Gladwin, Principal
- FAQs
Debt Collection Frequently Asked Questions
Gladwin Legal, being a law firm, offers a full legal service on your debt recovery matter. This includes starting with a strong letter of demand on law firm letterhead and then, if the debtor does not pay, issuing court proceedings and legal enforcement. This provides you with a stronger position than using traditional debt collectors who are not able to initiate legal proceedings.
Yes, for the letter of demand, which is the initial step we offer no win no fee for debts above $4,000.
If the debtor does not pay, we can then issue a statutory demand (in the case of a corporate debtor) or initiate proceedings in court. You pay a fee upfront for the statutory demand at the time of issue (regardless of whether the debtor has paid). If the debtor pays after the statutory demand, then the letter of demand fee will be payable to us after their repayment.
A fee is payable by you upfront for the issuance of court proceedings prior to us issuing proceedings (regardless of whether the debtor has paid). If they then pay after the statutory demand, the letter of demand fee will be payable to us after repayment.
Provided the amount partially paid is equal to or exceeds our fees, then you will pay our Letter of Demand fee from the amount the debtor has paid, and you may then retain any balance.
We assist with recovering all types of business debts, including commercial debts, unpaid invoices, commercial loans and contractual disputes.
Our process includes an initial demand letter (as set out above, which is no win no fee), negotiation, issuing a statutory demand for payment, issuing legal proceedings, obtaining court judgments, and enforcing judgments to recover your debt.
What you really want to know is when will you get your money. This can vary. Some debtors pay immediately once they receive a legal letter of demand, while others progress to litigation. The timing can also vary depending on the complexity of your matter and the debtor’s response. Simple cases may be resolved in days, while others may take longer if court proceedings are necessary.
If the debtor disputes the debt, we provide legal advice and representation to resolve the dispute, including court action if required.
The enforcement action will depend on whether the debtor is a company or an individual. We can enforce judgments through garnishee orders, asset seizures, or other legal means. If the debtor is a company, we can seek to wind it up, and there may be actions that can be taken against the directors for trading whilst insolvent.
Costs vary depending on the case and the steps involved. We provide a clear fee structure upfront and offer no win, no fee options to reduce your financial risk.
We aim to recover debts professionally and strategically, balancing assertiveness with maintaining your business relationships wherever possible.