Online Business: Your Start-Up Guide

Starting an online business is an exciting step with global possibilities, so it’s important to make sure that you have all your legal bases covered. In this blog, we will provide you with a legal che...
online business

Top 5 Legal Considerations for Online Businesses

Online business is booming in a COVID-normal era. With low entry costs and a worldwide audience, operating your business solely online can be an attractive option. However, it is important to be aware...
Toughening Gift Card Consumer Laws

Toughening Gift Card Consumer Laws

Last year, NSW legislation came into effect requiring gift cards to have a minimum expiry period of 3 years.  In a similar vein, Federal legislation passed on 25 October 2018, amending the Compet...
Review your returns policies!

Review your returns policies!

Are your returns policies compliant with the Australian Consumer Law? In November last year, the ACCC announced that it will be cracking down on clothing retailers, particularly those trading online,...
Competitions and trade promotions

Competitions and trade promotions

Nothing gains quite as much attention as the word ‘free’, but make sure your business complies with the law or it could end up costing you. Who doesn’t love a good freebie? Running competitions, trad...
Always qualify your ‘no refunds’ statements

Always qualify your ‘no refunds’ statements

As a retail-specialised lawyer, I’ve worked on more Returns Policies than I can count, and it always surprises me that retailers continue to get caught telling customers “no refunds” without regard to...
Was/Now Advertising: Is your promotional sale legal?

Was/Now Advertising: Is your promotional sale legal?

It is common practice for retailers to advertise with “was/now” pricing on their products – for example, a suit that “was $300” and is “now $250” suggests a saving of $50.  This method of compara...