Top 3 tips for running a sales promotion (legally)

Top 3 tips for running a sales promotion (legally)

Retailers and businesses need to be quick when it comes to planning and executing sales promotions in a fast paced consumer goods market.  However, it is important to take the time to consider wh...
Are your marketing slogans misleading?

Are your marketing slogans misleading?

Many consumers are enticed by quick-fix weight loss programs – especially when they are advertised at affordable prices such as Jenny Craig’s “Lose 10kg for $10” advertisements. However, the ACCC has...
Not-so-flushable wipes?

Not-so-flushable wipes?

Pental Limited and Pental Products Pty Ltd (Pental) have been ordered to pay penalties amounting to $700,000 for making false and misleading representations regarding its “flushable” toilet and bathro...
Ever wondered if an Instagram giveaway is rigged?

Ever wondered if an Instagram giveaway is rigged?

Social media influencers can help to promote your business.  Instagram is a popular choice for retailers, with many retailers opting to provide influencers with products to give away to their loyal fo...
New minimum expiry dates for gift cards in NSW

New minimum expiry dates for gift cards in NSW

Do you think three years is too short or long for gift card expiry dates? Gift Cards are one of my favourite gifts to give and receive – not only are they convenient to buy, but there is much less ch...
Consumers get to choose: repair, replacement or refund

Consumers get to choose: repair, replacement or refund

Do you have a term in your returns policy that offers a remedy for faulty goods at your election? It is well-known that under the Australian Consumer Law (ACL) consumers are entitled to remedies such...
Are your B2B contract terms unfair?

Are your B2B contract terms unfair?

Did you know that the unfair terms provisions under the Australian Consumer Law (ACL) apply to standard form contracts with not only consumers but small businesses? The Federal Court has declared tha...
Changes to Australian Competition Laws

Changes to Australian Competition Laws

Two new amendments to Australian competition law have passed Parliament following recommendations from the Harper Competition Policy Review 2015. The Competition and Consumer Amendment (Competit...