Why businesses are investing in legal operations
As the retail space becomes increasingly complex, more and more retailers are turning to legal operations to safeguard their business from costly mishaps. How can Legal Operations help?...
Are your ads misleading? Samsung in court over water- resistant phone ads
On the 4 July 2019, the Australian Competition and Consumer Commission (ACCC) has lodged proceedings against Samsung with the Federal Court of Australia, alleging that Samsung Galaxy phone advertiseme...
Are your contracts enforceable?
In Australia, unfair contract terms are made void and unenforceable under Australian Consumer Law. These laws apply to contracts with individual consumers, as well as small business contracts....
Do you want more website sales?
When considering accessibility, most people would consider wheelchair ramps and accessible toilets and tactile and audible elevator signals for those with vision impairment. But have you considered th...
How Digital Platforms Affect the Retail Sector
Did you know the Australian Competition and Consumer Commission (ACCC) is undertaking an inquiry into digital platforms? The ACCC have published our submission to their initial report, outlining our t...
How to word your warranties
Do you provide a warranty against defects for your goods and services? Mandatory wording may apply under Australian Consumer Law. What is a warranty against defects? Suppliers and manufacturer...
Unfair terms in business to business contracts
Australian competition and consumer law provides protection against unfair contract terms in standard form contracts, making them void. Standard form contracts are not legislatively defined, but gener...
$1.95 million penalty for misrepresenting consumer guarantees
The purpose of the Australian Consumer Law is to protect consumer interests by keeping businesses accountable. This extends to a broad range of protections including but not limited to unfair contract...
Toughening Gift Card Consumer Laws
Last year, NSW legislation came into effect requiring gift cards to have a minimum expiry period of 3 years. In a similar vein, Federal legislation passed on 25 October 2018, amending the Compet...
Top 3 must-read articles for retailers!
We know how important your business is to you – after all, your business is our business! To help protect your business, we’ve put together our top 3 “must-read” articles for retail business own...
Is your supply chain legal? New modern slavery laws may apply
Are you aware of how your products are made and the conditions that they are made in? How well do you know your supply chain? No one wants to support the exploitation of workers. Ethical concern...
Do you sell gift cards? New Australia-wide laws may soon apply
The Australian Government recently released an exposure draft of the Competition and Consumer Amendment (Gift Cards) Bill 2018 (the Bill) for public consultation. If the Bill is passed, retailers and...