Category Archives: Compliance & Consumer Law

Retailers and businesses need to be quick when it comes to planning and executing sales promotions in a fast paced consumer goods market.  However, it is important to take the time to consider wh...

Many consumers are enticed by quick-fix weight loss programs – especially when they are advertised at affordable prices such as Jenny Craig’s “Lose 10kg for $10” advertisements. However, the ACCC has...

Pental Limited and Pental Products Pty Ltd (Pental) have been ordered to pay penalties amounting to $700,000 for making false and misleading representations regarding its “flushable” toilet and bathro...

Toy retailers are pushing for an extended time frame for mandatory injury reports. According to the Mandatory Reporting Guidelines, retailers must alert the ACCC when its consumer products are associ...

Social media influencers can help to promote your business.  Instagram is a popular choice for retailers, with many retailers opting to provide influencers with products to give away to their loyal fo...

Do you think three years is too short or long for gift card expiry dates? Gift Cards are one of my favourite gifts to give and receive – not only are they convenient to buy, but there is much less ch...

Do you offer a 'lifetime warranty'? In 2016 and 2017, electronics manufacturer Belkin sold consumers products such as cables and switches, with a “lifetime warranty” or “limited lifetime warranty” wh...

Does your business charge an excessive amount on card payments? We previously mentioned that your daily coffee may be cheaper now that laws against excessive payment surcharges have been introduced t...

Do you have a term in your returns policy that offers a remedy for faulty goods at your election? It is well-known that under the Australian Consumer Law (ACL) consumers are entitled to remedies such...

Did you know that the unfair terms provisions under the Australian Consumer Law (ACL) apply to standard form contracts with not only consumers but small businesses? The Federal Court has declared tha...

Two new amendments to Australian competition law have passed Parliament following recommendations from the Harper Competition Policy Review 2015. The Competition and Consumer Amendment (Competit...