consumer law Archives | Gladwin Legal

Running a Trade Promotion Through an Influencer: Australian Legal Requirements

Handing a giveaway over to an influencer to run on your behalf feels like it should simplify things — they know their audience, they handle the posting, and the entries roll in. But from a legal stan...

Is Misleading Discount Advertising in Australia Changing?

Could These Court Cases Change Discount Advertising in Australia? Recent legal proceedings involving Woolworths and Coles could significantly reshape the rules around misleading discount advertising...

AI risks in e-commerce businesses: what should you know?

Why Do E-Commerce Businesses Use AI? Why Are E-Commerce Businesses Using AI and what are the AI risks in e-commerce businesses? AI tools can automate customer service, manage inventory, personalise m...

ASIC’s CORPORATE PLAN 2020-2024 – how does this impact retailers?

On 31 August 2020, ASIC released its Corporate Plan for 2020-2024, outlining its strategies and priorities for the next four year period. The plan takes into consideration the long term impact of COVI...

Advertising during COVID-19 – Lorna Jane fined almost $40,000 by the TGA

A series of recent enforcement actions by the Australian Therapeutic Goods Administration (TGA), including the commencement of legal proceedings against Lorna Jane for their “anti-virus activewear, de...

Are you protecting your customers data? Why data privacy is so critical to the customer experience.

If you think about the number of ‘junk’ emails you receive from the countless companies you have ‘subscribed’ to over the years, how many emails would that be? In being subscribed to these newsletters...

Key takeaways for businesses from the ACCC Digital Platforms Inquiry

On the 26 July 2019 the Australian Competition and Consumer Commission (ACCC) released the final report into the Digital Platforms Inquiry. Prompted by the rise of advertising on digital platforms su...

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Why businesses are investing in legal operations

As the retail space becomes increasingly complex, more and more retailers are turning to legal operations to safeguard their business from costly mishaps. How can Legal Operations help?...

Are your ads misleading? Samsung in court over water- resistant phone ads

On the 4 July 2019, the Australian Competition and Consumer Commission (ACCC) has lodged proceedings against Samsung with the Federal Court of Australia, alleging that Samsung Galaxy phone advertiseme...

Are your contracts enforceable?

In Australia, unfair contract terms are made void and unenforceable under Australian Consumer Law. These laws apply to contracts with individual consumers, as well as small business contracts....

How to word your warranties

Do you provide a warranty against defects for your goods and services? Mandatory wording may apply under Australian Consumer Law. What is a warranty against defects? Suppliers and manufacturer...

$1.95 million penalty for misrepresenting consumer guarantees

The purpose of the Australian Consumer Law is to protect consumer interests by keeping businesses accountable. This extends to a broad range of protections including but not limited to unfair contract...

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Running a Trade Promotion Through an Influencer: Australian Legal Requirements

Is Misleading Discount Advertising in Australia Changing?

AI risks in e-commerce businesses: what should you know?

ASIC’s CORPORATE PLAN 2020-2024 – how does this impact retailers?

Advertising during COVID-19 – Lorna Jane fined almost $40,000 by the TGA

Are you protecting your customers data? Why data privacy is so critical to the customer experience.

Key takeaways for businesses from the ACCC Digital Platforms Inquiry

Why businesses are investing in legal operations

Are your ads misleading? Samsung in court over water- resistant phone ads

Are your contracts enforceable?

How to word your warranties

$1.95 million penalty for misrepresenting consumer guarantees

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