Changes to food labelling requirements
You may have noticed the new food labelling ads recently as the ACCC now has power to enforce new food labelling laws regarding the country of origin of food products. The new system, which came into...
Promotion on social media with influencers
In recent times, it has become commonplace for businesses to use social media to promote and market their products to a wider audience. I’ve written numerous articles on how misleading and decep...
Valve left ‘steaming’ over false or misleading representation finding
In a recent post, we spoke about how digital gaming sales have outperformed retail – however, while the online retail space is a great way to reach a wider audience, it is important to remember that t...
Are your credit or debit surcharges ‘excessive’ under new laws?
The Competition and Consumer Amendment (Payment Surcharges) Act 2016 commenced this year, which bans excessive payment surcharges. The new laws will limit business surcharges on payment methods...
Make sure your self-sourced products are safe
The Australian Competition and Consumer Commission (ACCC) fined supermarket giant Woolworths more than $3 million for their delay in notifying the consumer watchdog about a number of faulty products....
QuickTip: Offering extended warranties?
Happy holidays! We hope you enjoy these seasonal quick tips over the next few weeks. #11 Before you offer extended warranties on your seasonal stock, ensure that your marketing is not misleadin...
Data Breach Notification: Mandatory or Voluntary?
In our recent presentation E-Commerce Expectations, we discussed the importance of data breach notification, which is the practice of notifying customers or clients if data regarding their personal an...
Did you know that your social media promotions must comply with Consumer Law?
Social media can be a great avenue for your business to gain organic views and traffic, as customers can easily spread the word about your business and your products. Most businesses use marketing...
Liabilities of Manufacturers and Retailers: Maybe Not Apples and Oranges After All
The Australian Competition and Consumer Commission (ACCC) recently acted on alleged false or misleading representations made by The Real Juice Company Pty Ltd, issuing two infringement notices in conn...
Misuse of Market Power
Recently, the Federal Court of Australia dismissed the ACCC’s appeal of the Pfizer case.[1] The ACCC alleged that Pfizer took advantage of its market power, in respect of a certain drug, with the ulti...
How retailers can avoid engaging in misleading and deceptive conduct
The Australian Competition and Consumer Commission (ACCC) have recently hit down on a number of businesses for misleading and deceptive conduct. How do retailers and employees ensure that they unders...