Your Guide to a Letter of Demand
What is a Letter of Demand? A letter of demand is a key step in getting unpaid debts sorted. It's usually sent when previous attempts to recover the money have failed. A letter of demand outlines th...
Changes to Unfair Contract Terms: An Important Update
On 9 November 2023, extensive changes to the Unfair Contract Terms (UCT) regime came into effect under the Australian Consumer Law (ACL) and mirrored the provisions in the Australian Securities and In...
Why is your Trade Promotion Blocked by Facebook?
Running a trade promotion is a common marketing technique to increase brand exposure and generate interest in particular products. Utilising Facebook for trade promotions has become crucial for busine...
Security interests: Why do I need to protect them?
Businesses deal with security interests every day. If you buy, sell, lease or hire goods, you are likely dealing with security interests in personal property. However, many businesses are unaware of h...
QuickTip: Trademark your product names
#35 Don’t just trademark your business name, consider trademarking your product names – you never know, your product might become the next “Ugg”. Once it’s a common word, it can’t be trademarked...
QuickTip: You can’t exclude refunds entirely, even online
#34 You cannot exclude refunds entirely, even for the sale of digitally downloadable content. Make sure your T&C adhere to the Australian Consumer Law. Keep up to date with all our little h...
QuickTip: Have influencers disclose
#33 If you choose to promote using a social media ‘influencer’, make sure they disclose your sponsored relationship or risk losing goodwill and breaching ACL. Keep up to date with all our little...
QuickTip: Increase your Cyber Resilience
#32 Have you ever heard of ‘cyber resilience’? Technology threats are greater than ever - make sure you have a plan in place for both prevention & post-attack measures. Its also e...
QuickTip: A good returns policy can encourage customer loyalty
#31 Did you know that your returns policy can help you maintain customer loyalty? In the online retail space, a user-friendly returns policy can give customers piece of mind and encourage purchas...
QuickTip: Don’t always rely on handshake deals
#30 Do you have a manufacturing agreement? Don’t rely on handshake deals. Have a tailored manufacturing agreement drafted for your business. Keep up to date with all our little helpful hin...
QuickTip: Have an employee policy
#29 Have you got an Employee Policy? Your business is liable for the actions of your employees at work, so make sure you have a clear policy that sets out their obligations and the expected stand...
QuickTip: Read your lease
#28 Read your lease BEFORE you sign! Once you sign a lease, you’re bound to it so make sure you’re not agreeing to anything you’ll regret later down the track. Keep up to date with all our...