ACCC’s focus for 2020 – are you it?

On 25 February 2020, the Australian Competition and Consumer Commission released its Compliance and Enforcement Policy for 2020. There are a number of key priority areas that the ACCC has identified, such as digital platforms, essential services, small business, franchising, and misleading claims in food marketing and consumer guarantees.

Key focus areas – Quick summary

Digital platforms – Unsurprisingly, following the Digital Platforms Inquiry Final Report and the funding of the Digital Platforms Branch, the ACCC continues to focus on the transparency of consumer data practices.

Small Businesses and franchising – The ACCC intends to collaborate with the franchising taskforce to address any ongoing issues relating to restrictions on trade and other issues faced by franchisees. Additionally, the ACCC intends to bring cases forward relating to the protections afforded to small businesses. 

Misleading claims in Food Marketing – The ACCC Is focusing on food products that make misleading claims about the nutritional health and sale and promotion of certain products that have the capacity to detrimentally mislead consumers.

Consumer Guarantees – Under the Australian Consumer Law, the ACCC has identified these guarantees as a key area of focus, particularly when concerning motor vehicles and whitegoods.

What does this mean for you?

The ACCC has made it clear that 2020 will be busy year with a focus on regulatory change. It is more important now than ever to ensure your business is compliant with existing and anticipated changes to the competition and consumer law landscape.

Gladwin Legal are experts in consumer and competition law and can assist in ensuring that you are aware of any risks in your business and that you are compliant with new laws as they happen.  If you would like to know how we can help, please do not hesitate to contact us at or give us a call on 1300 033 934 for a no-obligation quote.